Some of our most common questions can be answered through Frequently Asked Questions (F.A.Q.) You can also search our site with some of your questions.

Offering simple, quick and convenient methods for ordering – online, by phone or by fax or mail or visit www.canshipmeds.com.

The majority of medicine ships from Canada. Through a lengthy and rigorous process we have partnered with pharmacies in United Kingdom, Australia, New Zealand, Turkey and India. Therefore, we offer brand and generic medications, from Canada or Overseas. Our pharmacy service representatives offer education on the differences and options.  Always best to phone us to learn about the differences, and if you have a preference we can ensure we honour your choice!

Yes, in many cases, it can be. For example, not all drugs sold in retail US and Canadian pharmacies are made in the USA or Canada. Many generics that American and Canadian retail pharmacies sell may be sourced from India, Israel, European Union and possibly other countries as well. Even many brand name drugs, while the manufacturer of the drug may be an American or European company. For a variety of reasons, the drug itself may be manufactured outside of the USA or Europe.

Monday to Friday 8am - 5pm PST 
Weekends 10am -2pm PST

• • Canada regular post $14.75 approx. 8-10 days
  • Canada Expedited post $19.95 approx 7-9 days
  • Canada Express Post $25 approx 3-5 days
  • Overseas Expedited Post flat fee of $15 packages received within 3 weeks.

You Shipping with United States Post Service (www.usps.com) and packages are insured and trackable.

If you make an order with medication from both Canada and Overseas. You will be charged the $25 shipping and receive your Overseas shipping free of charge. 

In some cases, drug companies may brand the same drugs under different names in different countries. As such, the product(s) you receive may have a different name than the US name, however, they will contain the exact same medicinal ingredients in the same dosages. A good example of this is the drug Zyrtec. In Canada, Zyrtec is marketed under the brand name of Reactine, even though the same drug company makes both Zyrtec and Reactine and other than the name, there are no differences whatsoever between the two products. Drug companies likely do this to segregate their markets or to discourage consumers from buying from different countries.

To make this more clear on the medication branding name you will receive. We have the medication listed as their marketing name on the site. 

We may be able to source a drug that is not currently listed on our website. If you don't see the drug you are looking for, please call us at 1-877-888-9265.

The prescriptions are mandatory and the order form is optional. We also do require 1 piece of government issued photo identification. Allowing us to know the right medication is going to the right patient. We need this once and only for any over 18 years old, this includes the primary when ordering for a child. We don't need ID for children and pets!

You may send your documents to us by fax, email, mail, text, or you can upload them through your account once logged in. 
The toll free fax number is: 1-877-888-9805 
The email address is orders@canshipmeds.com
The text line is: 1-424-999-9265 (US based number. No long distance!)
Or
Mail your documents to:
Marks Marine Pharmacy
239 South East Marine Drive
Vancouver, BC
Canada, V5X 2S4

Typically we do require 2-3 business days to process your order. Currently with COVID we are seeing up to 8 business days for processing.  

It is not the shipping that takes long, it is customs! The border goes through a rigorous checklist to ensure all medication entering the United States is safe and legitimate.

Visa, American Express, MasterCard, Cheques, Money Orders, Electronic funds Transfer EFT.

If you have previously been purchasing brand name pills from your local pharmacy, but have purchased the generic counterpart from us, the pills you receive from us will look different. The generic pills will have the same active medicinal ingredient as the brand name, but the color, size and shape of the pills may be different. This is generally due to certain laws that restrict generic manufacturers from producing a pill that looks “exactly” like the brand name counterpart. Additionally, the same brand name pills may also look slightly different in different countries than they do in the US. Two good examples are Nexium and Celexa. In the US, Nexium is available as a purple capsule, yet in Canada, Nexium is available as a light pink tablet. Similarly, in the US, Celexa 20mg is available as a peach colored tablet and internationally, the pill is white and slightly smaller than the US pill. In both examples, the US pill and the international pill contain the same active ingredients and are made by the same drug company. However, perhaps to segregate their markets or for other reasons, the drug company decided to make the Canadian or international pill a different color or different dosage form (i.e. tablet vs capsule). Finally, the same generic drug made by different generic companies may look different as well.