Processing times are 3-5 business days before you receive your tracking information.
Effective March 18, 2022 all Canada Post to USPS items originating from Canada are being transferred to Los Angeles rather than San Francisco (due to the closure of this port of entry). Unfortunately, this is causing additional transfer time into the USPS network. On rare occasions, we have seen packages taking up to 7 business days to be released from customs.
However, our new Rapid Airmail option gets inducted through Memphis Tennessee.
Please sign up for text/email updates to receive updates on your parcel when it is released from customs.
To learn more about our cold chain options and picking the right upgrades read more on our Cold Chain Options
Confused about our shipping options? Read more about them on our F.A.Q. page HERE.