Current Processing and Shipping Delays

We are experiencing delays in processing times due to logistics and the COVID-19 pandemic and its effect on all of our lives. The usual turnaround time is around 5 business days, right now it is 10 business days.

Additionally, effective March 18, 2022 all US bound items originating from Canada are being transferred to Los Angeles rather than San Francisco (due to the closure of this port of entry). Unfortunately, this is causing additional transfer time into the USPS network. On average packages have been taking approximately 7 business days to be released from customs.


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